Shipping policy

Savira Shop — Shipping Policy Effective Date: September 15, 2026

Savira Shop is committed to getting your order to you safely, efficiently, and with appropriate care. Because we work with different suppliers, fulfillment partners, and logistics providers, shipping methods and delivery times may vary depending on the product, destination, availability, order value, and fulfillment location.

This Shipping Policy applies to purchases made through savirashop.store.

  1. Order Processing

Orders are processed after payment has been successfully confirmed or, where Cash on Delivery (COD) is available, after the order has been accepted for fulfillment.

Processing times may vary depending on the product purchased, supplier or fulfillment partner, product availability, order volume, weekends and holidays, and other operational circumstances.

The estimated processing or dispatch time may be provided on the relevant product page or communicated during the ordering process where applicable.

  1. Premium Delivery for Most Products

Savira Shop uses a premium shipping and fulfillment option for the majority of our products. For more than 90% of the merchandise offered through Savira Shop, we generally select a premium delivery service designed to provide improved handling, greater care during transportation, and a more reliable overall delivery experience.

Due to the higher cost of premium delivery, it may not be economically appropriate for very low-value products. For selected lower-priced products, Savira Shop may use a standard or alternative shipping method.

  1. Estimated Delivery Times

For Philippine orders using our premium delivery option, the typical estimated delivery period is approximately 5–15 days after dispatch, depending on the destination and other circumstances affecting transportation.

For orders shipping to the United States, the estimated delivery time is 10–20 business days after dispatch. Please note that international customs clearance may add additional time beyond this estimate.

These are estimated delivery periods only and are not guaranteed delivery times.

Actual delivery times may vary depending on the product and supplier, fulfillment location, delivery address, selected shipping method, courier or logistics provider, customs or transportation procedures where applicable, weather and natural events, holidays and peak periods, transportation or logistical disruptions, and circumstances outside the reasonable control of Savira Shop.

  1. Shipping Fees

Shipping fees may vary depending on the product, destination, shipping method, supplier, and other applicable factors. The applicable shipping fee will generally be displayed on the product page, during checkout, or before the order is confirmed.

Where free shipping is offered, the terms of the applicable promotion will apply.

  1. Different Products May Arrive Separately

If an order contains products supplied or fulfilled from different locations or suppliers, the products may be shipped separately and may arrive at different times. Customers will not necessarily receive all products from the same order in one package.

  1. Tracking Information

Where tracking is available, Savira Shop or the applicable logistics provider may provide tracking information after the order has been dispatched. Tracking information may take some time to become active after the shipment is handed to the courier. Some delivery methods may not provide detailed tracking throughout the entire delivery process.

  1. Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Savira Shop is not responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated information provided by the customer, subject to applicable consumer protection laws.

If you realize that your delivery information is incorrect, please contact us as soon as possible after placing your order. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

  1. Cash on Delivery (COD)

Cash on Delivery may be available for selected products, locations, and orders within the Philippines. Where COD is offered, the customer must be available to receive the order and pay the amount due to the delivery provider.

Repeated refusal or failure to accept COD orders without a valid reason may result in restrictions on future COD purchases, where permitted by applicable law.

  1. Delivery Delays

Although we generally use premium delivery services for most of our merchandise, delays may occasionally occur. Possible causes include severe weather, natural disasters, holidays and peak shopping periods, courier delays, transportation disruptions, supplier or fulfillment delays, incorrect delivery information, government or regulatory requirements, operational disruptions, and other circumstances beyond our reasonable control.

If we become aware of a significant delay affecting an order, we will make reasonable efforts to assist the customer and provide available information.

  1. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, the address is incorrect or incomplete, the customer refuses the delivery, or the courier is otherwise unable to complete delivery for reasons attributable to the customer, the order may be returned to the supplier or fulfillment partner.

Any additional shipping, handling, or redelivery costs may be the customer's responsibility where permitted by applicable law.

  1. International Shipping — United States

Orders shipping to the United States are fulfilled via international courier from our fulfillment partners. Estimated delivery time is 10–20 business days after dispatch.

Import duties, customs fees, and taxes, if applicable, are the responsibility of the customer unless stated otherwise at checkout. Savira Shop is not responsible for delays caused by customs clearance procedures. Tracking information will be provided where available.

  1. Product-Specific Shipping Information

Because Savira Shop works with multiple suppliers and fulfillment partners, shipping conditions may differ between products. Where specific shipping information is provided on a product page or during checkout, that information applies to the relevant product or order. Customers should review the available shipping information before completing their purchase.

  1. Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, contains an incorrect product, or appears to be missing an item, please contact Savira Shop as soon as reasonably possible. Customers are strongly encouraged to record a continuous video while opening their package, as described in our Return & Refund Policy.

Where a product is defective, damaged, incorrect, or otherwise does not conform to the applicable order, remedies will be handled in accordance with our Return & Refund Policy and applicable law.

  1. Delivery Estimates Are Not Guarantees

Any delivery date or delivery period displayed by Savira Shop, a supplier, fulfillment partner, or logistics provider is an estimate unless expressly stated otherwise. Savira Shop cannot guarantee a specific delivery date where the shipment is dependent on third-party suppliers, couriers, transportation providers, or other circumstances.

  1. Contact Us

If you have a question about your shipment or delivery, please contact Savira Shop through the customer support contact details provided on our website. Please include your order number so we can assist you efficiently.

Savira Shop Website: savirashop.store